Effective Date: June 26, 2026
Welcome to Cornerstone Auto Detail. By booking or using our services, you agree to these Terms & Conditions.
Appointments may be booked online, by phone, or by email. While we strive to arrive on time, appointment times are estimates and may be affected by traffic, weather, or previous appointments.
Payment is due immediately upon completion of the service unless otherwise agreed. We accept major debit and credit cards, cash, and other approved payment methods. Unpaid invoices may be subject to collection procedures.
Customers are responsible for informing us of any existing damage, repainting, loose trim, aftermarket accessories, or mechanical issues before detailing begins.
Our services are intended to improve your vehicle’s appearance but cannot guarantee the complete removal of stains, scratches, paint defects, odors, or other permanent imperfections.
Please remove all valuables and personal belongings before your appointment. Cornerstone Auto Detail is not responsible for the loss of, or damage to, personal items left inside the vehicle during or after service.
Service pricing is based on the selected package and the expected condition of the vehicle. Vehicles requiring excessive cleaning due to pet hair, sand, mud, mold, biohazards, or excessive staining may require additional time and incur additional charges. We will always discuss and obtain your approval before proceeding with any additional work.
For mobile appointments, customers must provide a safe, legal, and accessible location for our technicians to work. If the location is deemed unsafe or unsuitable, we reserve the right to cancel or reschedule the appointment.
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Missed appointments or late cancellations may be subject to a cancellation fee.
As a mobile detailing company, some services cannot be safely performed during severe weather conditions. If weather prevents us from completing your appointment, we will contact you to arrange the next available date at no additional charge.
Cornerstone Auto Detail exercises reasonable care while servicing every vehicle. However, we are not responsible for pre-existing damage, normal wear and tear, or defects that become visible during the detailing process.
Any claim relating to our services must be reported before the vehicle leaves our care or immediately following the completion of a mobile appointment. Our liability for any approved claim is limited to the amount paid for the service provided.
Customer satisfaction is important to us. If you are not satisfied with any aspect of our service, please notify us within 24 hours of your appointment, and we will make reasonable efforts to resolve the issue.
All content on this website, including text, graphics, logos, photographs, and other materials, is the property of Cornerstone Auto Detail and may not be copied, reproduced, or used without our written permission.
We may update these Terms & Conditions at any time. The latest version will always be posted on this page and becomes effective immediately upon publication.
If you have any questions regarding these Terms & Conditions, please contact Cornerstone Auto Detail using the contact information provided on our website.